Shipping
Our team aim to process all orders within 24 hours. Any orders made before 12pm will be shipped out same day.
We offer FREE express shipping on all orders above $500 which will typically arrive on your doorstep within 2-3 business days, depending on your location. Any orders below $500 will be charge $10 for standard shipping which will typically arrive on your doorstep within 7-10 business days, depending on your location.
Shipments may be affected by weather-related delays, carrier limitations or other events outside of our control.
All orders will be shipped via Aus Post.
Cancellations
If for any reason you need to cancel your order, immediately contact us via email with "[order number] - ORDER CANCELLATION" as the subject line. If we have already processed the order, unfortunately you will not be able to cancel the order.
Returns
All sales with HEAD2SOLE are final.
If you have any questions or concerns with regard to sizing or condition of a specific product on our site, please contact us before purchasing.
