What is HEAD2SOLE?

We're a consignment-based store specializing in rare and exclusive sneakers and streetwear. Our team consists of passionate sneaker connoisseurs, and we make it easier to buy, sell, consign, or trade your items. Shop the most coveted pieces in the market and experience a personalized shopping experience that matches your unique style. Trust us to help you find the perfect addition to your collection or sell your valuable items.

How does HEAD2SOLE work?

As a consignment store, HEAD2SOLE sells products on behalf of individuals. We carefully authenticate and verify the condition of each item to ensure it's new and unworn.

Are the items listed on the site authentic?

At HEAD2SOLE, we guarantee that all of our merchandise is 100% authentic. Our team of expert authenticators meticulously verifies each item to ensure its legitimacy. You can trust that every purchase from our store is genuine and of the highest quality.

How do you determine the prices of your product?

We're a consignment marketplace that prices items competitively based on market trends. Our transparent pricing process ensures fair and accurate pricing for buyers and sellers.

How can I contact HEAD2SOLE?

Please visit our Contact page.

What payment types are accepted?

We offer a variety of payment types such as Mastercard and Visa. We also provide Buy Now, Pay Later options such as AfterPay, Shop Pay, PayPal, Klarna, LayBuy, and ZipPay.

Shipping, Returns & Exchanges

When will my order be shipped?

We aim to process order within 24 hours. However, if we are experiencing high volume of sales, please allow up to 72 hours for processing.

Do you ship overseas?

At the moment, we only ship around Australia. We will be expanding in the near future.

Where is my order coming from?

We process and ship all of our orders from our flagship store. Having all the items on-hand allow us to verify and authenticate and ship items faster.

How can I track my order?

You can track your orders via Track Your Order.

Can I change the address on my order?

Once an order has been processed, we cannot make any changes to the shipping address. If your order has not processed, please contact our support team ASAP and they will do their best to accommodate the request.

Can I change the size, colour-way, or model of my order?

Once an order has been processed, we cannot make any adjustments to size, colour, or model.

What is your returns policy?

Please visit our Returns & Exchanges Policy for more information.